IPTV Bears FAQ
Short answers about the free trial, refund, plans, login, setup, content and support.
24-hour free trial · 7-day refund
Trial and refund
How do I request the 24-hour free trial?
Fill in the form on the free trial page. Your login arrives by email.
What happens when the trial ends?
Access ends after the 24 hours. To keep watching, choose a plan on the pricing page.
Is the 7-day refund available on every plan?
Yes. Every order has a 7-day refund.
What should I include when I ask for my money back?
The email you ordered with and the brand name, IPTV Bears. Send it through the contact page.
Can I look at live channels and the on-demand library during the trial?
Yes, on your own device. What shows depends on your region.
Plans and orders
Which plan lengths can I choose?
1 month, 3 months, 6 months or 12 months.
How many connections can one plan cover?
From 1 to 5 connections. Each screen watching at the same time uses one.
What does the 12-month plan cost per month?
$5.75 per month with 1 connection ($69 in total).
Where do I place an order?
On the pricing page: choose your plan length and your number of connections.
What do I do after choosing a plan?
Complete the order, then wait for your login email. It arrives 5 minutes to 3 hours later.
Devices and player
Is a MAG box supported?
No. Use a common device such as a smart TV, phone, tablet, Fire TV device, Windows PC or Mac.
Do I need a special app?
You need an IPTV player that accepts Xtream Codes or M3U.
Can I use it on a smart TV?
Yes, if the TV can run an IPTV player.
Can I watch on a phone and a TV at the same time?
Yes, if your plan has at least 2 connections.
Do I have to install anything on a computer?
Only an IPTV player. See the setup page for the four steps.
Content
How many live channels are included?
37,000+ live channels.
How many movies and series are on demand?
220,000+ titles: 160,000+ movies and 60,000+ series.
Is sports an extra cost?
No. Sports channels are part of every plan. Availability depends on your region.
Can I limit what children see?
Parental controls are a feature of many IPTV players. Check your player's settings.
Why are the numbers shown with a plus sign?
The library changes over time, so the plus sign means "at least". See the channels page for the last review date.
Support and policies
How do I reach support?
By WhatsApp (+44 7883 412700 or +212 633 848458), Telegram (t.me/iptv_helpcenter) or email (contact@iptvbears.store). Start your first message with "IPTV Bears".
What is the correct website address?
iptvbears.store — iptv and bears written as one word, ending .store.
What should I include when I report a problem?
Your device, the type of player, what you see on screen and the email you ordered with.
Where can I read your terms and policies?
What is the DMCA page for?
Rights holders can use it to send a notice. See /dmca/.
Did not find your answer?
Message us on WhatsApp or Telegram, or send an email. Start with "IPTV Bears" so the right team answers. Support is in English.
Try IPTV Bears for 24 hours
Request the free trial or choose a plan from $13. 7-day refund on every order.
You are on iptvbears.store — iptv and bears written as one word, ending .store.